Accessibility statement
We strive to make our website accessible to everyone in line with the German Accessibility Strengthening Act (BFSG).
Scope
This statement covers the marketing pages under termin.email (this domain) as well as the public booking flow of tenants hosted on this platform. There is no legal obligation under the BFSG for the logged-in management area (/app, /admin); it was built on the same principles but has not been independently audited to the same extent.
Compliance status
The public booking flow meets the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA success criteria: fully operable without JavaScript and by keyboard, labelled for screen readers, language markup for texts written by customers, controls at the minimum size required by WCAG 2.2 and server-enforced colour contrast of at least 4.5:1. These marketing pages were designed on the same principles (skip link, landmarks, visible focus, verified contrast).
Known limitations
The logged-in management area (/app, /admin) uses the same building blocks as the audited public flow, but has not yet been independently audited to the same extent. Texts written by customers carry the language set for that customer. If a customer writes a single text in another language, a screen reader may mispronounce it.
Reporting barriers
Have you noticed any accessibility shortcomings? Please let us know:
Enforcement procedure
If no satisfactory solution has been found even after your feedback, you can contact the arbitration body under the Accessibility Strengthening Act (BFSG) or the relevant German state market surveillance authority for the accessibility of products and services (MLBF).
Date of this statement
This statement was created on 6 July 2026.